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filler@godaddy.com
Makeup By Christi Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from christicoppedge.com (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal information), email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at makeupbychristi@gmail.com or by mail using the details provided below:
1201 Lady De Vance Lane, Lewisville, TX, 75056, United States
Returns/Exchanges
Makeup By Christi/Truly By Christi is committed to customer satisfaction. If your product(s) arrives damaged from www.christicoppedge.com, simply return your unused item in the same condition that you received it and in the original packaging to us within 14 days of receipt and we will gladly replace it or issue a refund. Unfortunately, we are unable to offer any returns or exchanges for any other reasons. But we will ship the replacement product(s) back for free!
To complete your return, we require a receipt or proof of purchase.
1. Simply request a return postage-paid label and explain why you would like to return the product.
Here are the best ways to contact us:
- Email us: MakeupbyChristi@gmail.com
- Call us: 1-214-724-6769
2. Repackage your item, attach the shipping label that we provide, and ship it to:
Makeup By Christi/Truly By Christi
1201 Lady De Vance Lane
Lewisville, TX 75056
Credits
Be sure to contact us first before returning, so we can provide you with a return shipping label at our cost!
(If a customer does not use our provided return shipping label, we are unable to refund the shipping fee.)
Getting Your Refund
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few days.
Please note that it often takes five to seven days for refunds to appear on your bank statement. However, we strive to process refunds within 72 hours.
Damaged or Incorrect Orders
If your item was damaged during shipping, or there are missing or incorrect items, please notify us and we will make it right!
- Email us: MakeupbyChristi@gmail.com
- Call us: 1-214-724-6769
We will immediately ship you a replacement item.
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